Privacy Policy

1. Overview

tourtodubai-ae operates planning and support services related to Global Village Dubai and complementary experiences across ARE. This Privacy Policy explains what data we collect, how we use it, and which choices you have. By engaging with our site or services, you agree to the practices described here.

2. Data we collect

We may collect: identification details (name), contact details (email, phone), itinerary preferences, pickup information, payment confirmation references, and technical data such as device, browser, and analytics events. If you contact our team, we may store communication records for service delivery and quality assurance.

3. Purpose of processing

We process data to provide and improve services, manage bookings, personalize schedules, send confirmations and updates, support customer requests, and comply with applicable regulations in ARE. Aggregated analytics help us understand demand patterns, optimize routes, and enhance user experience across seasons.

4. Legal bases

Depending on context, processing may rely on consent, contract performance, legitimate interests in operating and securing our services, or compliance with legal obligations within ARE.

5. Sharing

We may share limited data with trusted providers that facilitate ticketing, transport, communications, or payment processing. Each provider is expected to apply safeguards suitable for the service and region. We do not sell personal data.

6. Security

We apply administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, alteration, or misuse. Measures include role-based access, encryption in transit where applicable, and periodic audits of internal procedures.

7. Retention

We retain personal data for the period required to deliver services and fulfill accounting, tax, or regulatory duties in ARE. After relevant periods, records may be archived or deleted according to our retention schedule.

8. Your choices and rights

You may request access, rectification, erasure, restriction, or portability, subject to applicable law. Where processing relies on consent, you may withdraw consent at any time, which will apply to future processing. We aim to respond within reasonable timeframes and may request verification steps.

9. Cookies and similar technologies

Our site uses cookies for essential functions, preferences, and analytics. You can adjust browser settings to manage cookies. The on-site banner allows a simple accept or reject choice, which we store as a preference cookie with limited lifespan.

10. International aspects

Service delivery occurs primarily within ARE. If data is processed by providers in other jurisdictions, we apply appropriate safeguards, such as contractual clauses and minimal transfer principles consistent with applicable requirements.

11. Children

Our services target a general audience. For guests under applicable age thresholds, a parent or legal guardian should provide consents and supervise communication and booking activities.

12. Updates

We may update this Policy to reflect changes in services, practices, or legal guidance. The “Effective date” above indicates the latest version. Material updates may be highlighted via site notices or direct messages where appropriate.

13. Contact

For privacy questions or requests, contact: tourtodubai-ae.com@gmail.com or call + (971) 50 473-82-19. Postal: Al Wasl Road, дом 12, Дубай, 00000.